Mostpay Privacy Policy — Our Pledge to Protect Your Data

Mostpay (https://mostpay.ws) respects your trust. We know how important it is for you to understand where your personal information goes online. That's why this Privacy Policy is written in plain, straightforward language — no complex legal jargon.

This Privacy Policy applies to the Mostpay website, mobile app, and all digital platforms. By using any Mostpay service, you are considered to have consented to this Privacy Policy.

This privacy policy has been developed in accordance with international data protection standards. If you have any questions about any part of this policy, our support team is always ready to help.

Mostpay only collects information that is genuinely necessary to provide our services and ensure security. We do not ask for anything beyond what is needed.

Indirectly Collected Information

Some information is collected automatically, even without your direct input — such as which pages you visited, how long you spent on them, and which buttons you clicked. This data is used to improve Mostpay's services, not to identify you personally.

Mostpay uses your information for specific, transparent purposes. Each purpose is clearly outlined below:

• Account Management: For managing registration, login, password resets, and account settings.
• Identity Verification (KYC): To comply with anti-money laundering regulations and ensure that only verified, adult users access Mostpay.
• Financial Transactions: Processing deposits and withdrawals, and maintaining transaction records.
• Customer Support: Resolving your issues, answering your questions, and managing support tickets.
• Security & Fraud Prevention: Detecting unusual activity, preventing multiple accounts, and keeping the platform secure.
• Bonuses & Promotions: Sending you relevant bonuses and offers based on your activity.
• Service Improvement: Analytics to improve the overall Mostpay platform experience.
• Legal Obligations: Meeting the requirements of applicable laws and regulations.

Mostpay may share your personal data with third parties only in a limited set of circumstances, which are clearly outlined below.

Your information is shared when:

• Payment Processing: Solely to process transactions with mobile banking providers such as bKash, Nagad, or Rocket.
• Identity Verification Services: With certified, secure identity verification providers for KYC purposes.
• Law Enforcement Agencies: Under a lawful order from a court or government authority in accordance with applicable laws of Bangladesh.
• Security Threats: Where necessary to prevent fraud, cyberattacks, or to protect other users.

When data is not shared:

• With any advertiser or marketing company.
• With other betting or gambling operators.
• With any non-essential third party without your consent.
• Selling your data to any third party for commercial gain.

The Mostpay website and app use cookies and similar technologies to enhance your experience and keep the platform running smoothly.

Cookie Type

• Essential Cookies: To maintain login sessions and ensure site security. The site cannot function without these.
• Functional Cookies: To remember your language preference and display settings.
• Analytics Cookies: To understand which parts of the site get the most traffic — this data is fully anonymized.

Cookie Controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain Mostpay services. For the app, you can manage tracking preferences through your device's app settings.

Mostpay uses industry-standard technology to protect your data. Our security measures are not just on paper — they are actively enforced.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption. The padlock icon in your browser's address bar confirms that your connection is safe.
• Database Encryption: All data stored on our servers is kept in encrypted form. Even in the event of unauthorized system access, reading the data is virtually impossible.
• Two-Factor Authentication (2FA): An added layer of security for your login.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Access Controls: Only a limited number of Mostpay staff can access your data, and only to the extent required for their specific role.
• Automatic Detection: Unusual login attempts or transactions are detected immediately and your account is secured.

Under Mostpay's Privacy Policy, you have specific rights over your own data. Exercising these rights is completely free of charge.

To exercise any of these rights support@mostpay.ws-. We typically respond within 30 business days. In some cases, legal obligations may prevent us from deleting all data — if so, we will explain the reason to you.

Mostpay is strictly an 18+ platform. We do not knowingly collect personal information from anyone under the age of 18.

Age verification is mandatory at registration. If a user is found to have registered with a false age, their account will be immediately closed and all collected data will be deleted.

Mostpay does not retain your data longer than necessary. Each category of data has a specific retention policy:

• Active Account Data: Retained for the duration of account activity.
• Transaction Records: Retained for 5–7 years in accordance with financial regulations.
• KYC Information: Retained for up to 5 years after account closure.
• Customer Support Contact: Retained for 2 years after the issue is resolved.
• Cookie & Session Data: Deleted upon session end or within a maximum of 30 days.

Upon requesting account closure, all data beyond legal obligations will be permanently deleted within 90 days.

For any questions, concerns, or complaints about this Privacy Policy, please get in touch. We take every message seriously.

If our Privacy Policy changes, we will post a notice on the website and notify you at your registered email address. For significant changes, you will be informed at least 7 days before they take effect.